Terms of Service

Terms of Service – Tereza

Welcome to Tereza's store!
Please read the following Terms of Service carefully before using the Site or making a purchase. Your use of the Site constitutes your full acceptance of these Terms.

1. Use of the Site

Purchases on this website are permitted only for individuals aged 18 and above.
By making a purchase on the website, the customer declares that they are at least 18 years old.

When you browse or purchase from Tereza Store, you agree to abide by all terms and policies stated here.
We may update or modify the Terms at any time, and any changes will be posted on this page.

2. Product details

We strive to display products as accurately as possible in terms of images and description, but actual colors or details may vary slightly depending on your monitor settings or photography lighting.
All products are for personal use and not for resale.

3. Prices and Payment

  • All prices include taxes (if applicable) and exclude shipping charges, unless otherwise stated.

  • We reserve the right to modify prices at any time without prior notice.

  • All payments are made through secure online payment gateways.

  • We do not store any banking or payment card information.

4. Shipping and Delivery

  • Order processing time: 1 to 3 working days.

  • Shipping time: up to 20 business days from the order date.

  • Duration may vary by country or region.

  • Tereza is not responsible for delays caused by customs or shipping companies.

5. Return and Exchange Policy

All orders are final. We do not accept returns or exchanges.

The customer has the right to cancel the order in accordance with the provisions of the Israeli Consumer Protection Law, 1981 and its regulations.
Cancellation requests must be submitted in writing only via email to [Email Address] or by regular mail to the store’s address.

  • If the cancellation is due to a defect in the product or non-conformity with the order: the cancellation will be free of charge, and the customer will receive a full refund within 14 business days from receipt of the cancellation notice.

  • If the cancellation is for other reasons: a cancellation fee will be charged as per the law, and the

6. Intellectual Property

All contents of the Site (text, images, logos, designs) are owned by or licensed to Tereza.
No part of the Content may be copied or used for commercial purposes without prior written permission.

7. Responsibility

Tereza is not liable for any direct or indirect damages resulting from the use of the Site or Products.
Use of products is at your own risk.

8. Contact us

For any inquiries regarding terms or orders, please contact us through the [Contact Us] page or via the following 

Phone: +972 54-306-3211
Address: 5035/5 El Koroom Street, Nazareth, Israel